Username and Password
To access your email account you must use your Username and the numeric password plus your first name initial (capital letter) and last name initial (lowercase).
Student email format is your First Initial, Last Name and Month and Day Birthday in the Format of MMDD.
Example: Marcia Smith born on April 11, 1996 - Username: msmith0411
Your password is the numeric pin you created when you initially applied to Motlow plus your first name initial capitalized and last name initial lowercase.
Example: 123456Ms. Unless you have changed it since initially applying to Motlow.
Note, if you have contacted the Technical Help Desk for a password change to your student email, try using your 6 digit DOB (MMDDYY format) + capital first initial + lowercase last initial.
If you have problems accessing your student email account:
- Call 931-393-1510 and press option 1; or
- Call toll free at 800-654-4877 extension 1510; or
- Go to Technical Help Desk Support